AbsoluteFlow - Call Center Tables

Voice Core Control FreeSWITCH + Kamailio

Main

FreeSWITCH

FreeSWITCH

Dashboard SIP Trunks FS Gateways Dialplan Sofia Profiles File Config DB Configuration ACL Lists FS Directory

Logging

FreeSWITCH Log FreeSWITCH Journal

Kamailio

Kamailio

Dashboard Services Monitor WebRTC Dialer Domains Extensions Registrations DIDs Routing Rules Routing Logs Dispatcher Security HTables Configuration

Logging

Call Logs Missed Calls Dialogs Service Log

Restart Kamailio

IVR

IVR

Components

Configuration CF Master

Menu

Overview Menu Main Menu Item

Playvoice Transfer Record Text YAML

Chatbot

Chatbot Config Knowledge Base KB Tenant Outlet Chatbot Simulator KB Sources (Scraper) History Logs Agent Handoffs Extracted Entities Caller Profiles Analytics

Logging

Live Sessions Call Logs Server Logs STT Logs AI Logs

Documentation

Directory Service

Directories Directory Listings

Recording

Prompt Prompt Hints Standard Prompts STT Tones

Configure

Tenant Calendar Holidays Recording Config Transfer Matrix DDI Route DDI Remap CLI Exception CLI Remap Fields Dictionary Fields Droplist

Setting

Schedule AI Providers TTS Talent Provider Voices Intent Simulator

CallCentre

CallCentre

Dashboard Tables Tenant Data

Configure

Agent Mgt

Agents Agent Tenants Agent Extensions Agent Queue Queue Agents (State) Queue Monitor Agent Allow States Status Codes Agent Exclusions Queue Exclusions Queue Overrides SIP Logs

IVR Queue

Queue Config Queue Rounds Queue Live Monitor Email Dispatcher Settings Email Dispatch Queue

SG MAP

SG MAP

SG Address SG Gov

System

System

Database Status Fields Dictionary OS Terminal Fail2Ban OS Editor Server Management

Log

Log Policy Log Registry Log Viewer

Call Center / Tables

Call Center Tables

2026-09-28 11:07:56

Tables

Conn: sqlsrv_callcenter

DB: ivr_callcenter

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